Ticket alternative logo

I Haven't Received My Print-At-Home tickets

If you haven't received your Print-At-Home tickets follow these steps:

  1. Check your spam folders and junk mail folders
  2. Some email providers such as gmail.com, yahoo.com, hotmail.com, msn.com and aol.com might immediately put emails from Ticket Alternative into a spam/bulk mail folder. 
  3. Search your inbox for an email coming from order1@ticketalternative.com
  4. If you still haven't found the email, login to your account and click on View My Order History.
  5. You will be able to view a list of completed purchases.
  6. From here, you can resend your Print-At-Home tickets.
    • If you reissue your Print-At-Home tickets, your original tickets will be voided.
    • You must bring the most recent tickets to the event; otherwise you will be denied entry.
  7. If need be, you can print the page for your records. 

If you need additional assistance, please get in touch with us.

Have more questions? Submit a request
Powerful ticketing solutions for venues, professional sports, college athletics and the performing arts.
© Ticket Alternative. #AwesomeTicketing
Powered by Zendesk